Terms and Conditions
How long does it take to make a film?
The shoot day can be booked in from Thursday - Sunday. Please allow 2-3 weeks after the shoot for the edit process. A faster turn around may be requested for a fee.
Do I get any revisions?
We love your feedback and the package cost includes one round of changes, after this revisions are welcome at the studio’s hourly rate.
Can I receive any of the unedited footage?
We personally filter through all of the footage and pick the best shots! So we do not release any unedited footage.
Will my film be posted on Goya Studio’s website/social media?
Yes! We share a variety of our work across our social media accounts (@goya_studio) and our website portfolio. We will of course respect your brand and any waiting time frames that need to be honored, however depending on which aspect of our work we are presenting we may or may not attach your branding. Promoting other brands or companies is purely the discretion of Goya Studio.
Do you offer refunds if I change my mind?
We only offer refunds for purchases made on this site when we are unable to complete the service purchased for any reason. We do not offer refunds for a change of mind, however if your situation changes we may be able to offer a different service for the same value as you have purchased.
Where are you based?
Our studio is based in Perth, Australia.